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CROWN MEDIA FAMILY NETWORKS

CONSUMER PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

This Privacy Notice for California residents supplements the information contained in Crown Media Family Network’s current Privacy Policy. At Crown Media, we want you to understand the personal information we collect, use, share, and protect, which identifies or is associated with you and your device(s). This could include any of the following personal information from Crown Media’s consumers:
· First and last name
· User name and password
· Email address
· Phone number
· Mailing Address
· Shipping Address
· Cable/Satellite/Wireless/Mobile Service Provider
· Date of Birth
· Gender
· Account information, including Hallmark Movies Now, Crown Rewards number and Keepsake Ornament Club membership information
· Messages and photographs provided by you for personalized cards and gifts
· Information provided by you as you interact with the Crown Media Customer Care team
· Information provided by you as you provide feedback on products or services offered on our Websites and apps
· Information relating to transactions and products or services purchased

HOW IS YOUR INFORMATION USED?
We may use, sell or disclose the personal information we collect for the following business purposes:

· To fulfill and manage purchases, orders, payments, termination of subscription, returns and exchanges or other reason you provided the information.
· To create, maintain, customize and secure your account with us.
· To process your requests, purchases, transactions and payments and prevent fraud.
· To provide you with support and to respond to your inquiries and improve our responses.
· To personalize your experience and to deliver content, coupons, newsletters, and product and service offerings relevant to your interests, including targeted offers and ads through third-party sites, and via email or text message (with your consent, where required by law).
· To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
· For testing, research, analysis, and product development and to improve our website, products, and services.
· To help you find a store nearest your location.
· To administer sweepstakes, contests, promotions, and surveys.
· To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
· and as required by applicable law, court order, or governmental regulations.

Crown Media will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. California law also provides you the ability to request an opt-out of the sale of your personal information. Read the entire Crown Media Family Networks Privacy Policy to learn more about Crown Media’s privacy practices and your consumer rights.
Updated: January 1, 2020

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